Why are internet prices changing?
The wholesale prices that Origin pays, to get access to the NBN and Opticomm networks for our customers, are increasing. We’re also facing increased operational costs. We’ve decided to adjust our pricing in response to those changes.
Our new plans will come into effect from 2 July 2024 for new customers — and existing customers who are relocating addresses or upgrading to a Fibre connection. Existing customers can expect to be notified in June if there are any changes to their monthly plan costs, with changes taking effect in July. Your connection itself won’t change, and you won’t need to do anything. You can still expect great value internet plans and the same great Origin customer service.
Why do wholesale prices change?
In October 2023, the ACCC accepted variations to NBN’s Special Access Undertaking (SAU), changing the rules that govern how Australia’s largest broadband network will operate – and setting a pricing benchmark for both the NBN and other industry network operators, like Opticomm. This is likely to influence wholesale prices on an annual basis.
The SAU reflects the NBN’s commitment to growing broadband infrastructure nationally, making faster speeds available to more Australians. In a time where more of us rely on the internet for work, study and entertainment, it’s important to ensure high-speed, and unlimited, internet plans are affordable and accessible for everyone.
Can I change my internet plan?
Yes! You can review, or change, your internet plan at any time, simply log in via My Account or the Origin App. Updated pricing will be visible on 1 July for existing customers.
Residential plans
| Plan | Current Price | Standalone New Price | Including Bundle Discount* |
| Everyday 25/10 | $74 | $83 | $73 |
| Experience 50/20 | $89 | $95 | $85 |
| Fixed Wireless Experience 75/10 | $89 | $95 | $85 |
| Enthusiast 100/20 | $99 | $105 | $95 |
| Enthusiast+ 100/40 | $105 | $110 | $100 |
| Super Fast 250/25 | $119 | $120 | $110 |
| Ultra Fast 1000/50 | $129 | $130 | $120 |
Business plans
| Plan | Current Price | New Price | Including Bundle Discount* |
| Business Experience 50/20 | $84 | $95 | $85 |
| Business Fixed Wireless Experience 75/10 | $84 | $95 | $85 |
| Business Enthusiast 100/20 | $104 | $105 | $95 |
| Business Enthusiast+ 100/40 | $114 | $110 | $100 |
| Business Super Fast 250/25 | $134 | $120 | $110 |
| Business Ultra Fast 1000/50 | $154 | $130 | $120 |
| Business Better 250/100 | $219 | $165 | $155 |
| Business Power 1000/400 | $429 | $215 | $205 |
Our plans are loaded with good
We’re all looking for better value – especially when it comes to the ‘must-haves’ in our homes. Not only do our internet plans offer great speeds and support, customers can also benefit from bundling their internet and energy plans with us – receiving $10 off their internet bill each month. Over the year, that’s $120 of savings right back in your pocket!
And, as a ‘bundled’ customer, you’ll get access to Origin Rewards. Origin customers can get discounts on fuel, movie tickets and even special deals with our partners (like JB HiFi, The Good Guys, The Iconic and more). It’s our way of saying thanks for being an Origin customer!
Support is available
We know Aussie households are feeling the pinch due to cost-of-living pressures and price changes are never a decision we make lightly. We know this price change may impact some of our customers more than others and we’re here to help. There’s a range of support available and our team are here to help should you need it.
