Download our app
With the Origin app, you can manage your energy accounts right from the palm of your hand. There are a number of handy features that can help you take control of your energy including:
- Check your account balance
- View, download and pay your bills
- View your energy plan and rates
- Change your energy plan
- Submit a self-meter read if you’ve received an estimate
- See exclusive rewards and offers
- Arrange your move-in or move out
If you have a smart meter, you can also view and track your energy usage*, allowing you to see what you’re using and when. Solar customers can also see how much energy they’ve fed back into the grid, and any credits they’ve earned. And Spike members can check their Watts balance, cash them in for rewards, and see any upcoming SpikeHours or events.
Download the app today via Google Play or the App Store.
Log in to My Account
If you’d prefer to access your account online, our online portal, My Account, to do all the above as well.
To set up an account, you’ll just need the email address that’s linked to your account. We’ll send you a code to make sure we have the correct email – then simply choose your password and you’re good to go.
If you don’t already have access, you can register right here in just a few steps.
Reach out to us directly
Can’t find what you’re looking for in the app or My Account? We’ve got you. Shoot an email to our friendly customer team via hello@originenergy.com.au and we’ll get back to you. Alternatively, you can reach us on 13 24 61 or via our Socials.
*We’re aware that not all customers are currently able to view their usage information online and apologise for the inconvenience. Our team are working on a fix and we hope to have the service restored as soon as we can.
