{"id":21758,"date":"2025-02-10T15:21:47","date_gmt":"2025-02-10T04:21:47","guid":{"rendered":"https:\/\/www.originenergy.com.au\/blog\/?p=21758"},"modified":"2025-02-10T15:22:32","modified_gmt":"2025-02-10T04:22:32","slug":"10-useful-ways-to-manage-your-energy-account-online","status":"publish","type":"post","link":"https:\/\/www.originenergy.com.au\/blog\/10-useful-ways-to-manage-your-energy-account-online\/","title":{"rendered":"10 useful ways to manage your energy account&nbsp;online"},"content":{"rendered":"\n<p>We know life admin is no one\u2019s favourite task. That\u2019s why we have My Account and the Origin app \u2013 to make it easier for you to get back to the things that are really important. Here are a handful of ways you can manage your energy online and skip the hold music&#8230;&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Access your Origin Rewards perks online<\/h2>\n\n\n\n<p>Our customers get access to <a href=\"https:\/\/www.originenergy.com.au\/rewards\/\">a range of great rewards<\/a>. From discounted movie tickets (including up to 45% off Gold Class and Luxe tickets) as well as discounts from a range of Australia\u2019s favourite retailers \u2013 like The Iconic, JB HiFi, Endota and The Good Guys. You can access, and keep up to date with, all your perks via the \u2018Rewards\u2019 tab on the Origin app and My Account. &nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Add your concession card<\/h2>\n\n\n\n<p>If you hold an <a href=\"https:\/\/www.originenergy.com.au\/pricing\/concessions-rebates\/\">eligible concession card<\/a>, adding your details is as simple as following the steps below.\u00a0<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to add your concession card to your account\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/XLz7WO_XaUw?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">3. Adjust your estimated bill<\/h2>\n\n\n\n<p><a href=\"https:\/\/www.originenergy.com.au\/blog\/what-to-do-if-you-receive-an-estimated-bill\/\">Estimated bills<\/a> happen for a range of different reasons. From access issues like locked gates and pets, right through to natural disasters. If you\u2019ve received an estimated read, the good news is you can submit a self-meter read in just a few steps.\u00a0<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to submit a self-meter read to adjust your estimated bill\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/BPtyuQZ7R1k?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">4. Check your energy plan<\/h2>\n\n\n\n<p>Want to check which <a href=\"https:\/\/www.originenergy.com.au\/electricity-gas\/plans.html\">energy plan<\/a> you\u2019re on? No need to go digging through your post or email inbox, it&#8217;s easily accessible via the Origin app and My Account.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to view your energy plan online\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/k-o7wrl4G28?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">5. Move house<\/h2>\n\n\n\n<p><a href=\"https:\/\/www.originenergy.com.au\/moving\/\">Moving house<\/a> is stressful enough without having to wait on hold to organise your energy connection. Skip the queue and <a href=\"https:\/\/www.originenergy.com.au\/moving\/\">organise your move in minutes<\/a> online.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to move house online\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/FDc_tbp5IGA?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">6. Pay your energy bill<\/h2>\n\n\n\n<p>Need to make a payment? Too easy, simply follow the steps below.\u00a0<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to pay your bill online\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/NhUV-FVTpa4?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">7. Renew your energy plan<\/h2>\n\n\n\n<p>Energy prices change regularly, so getting into the habit of reviewing your plans regularly can help keep your household bills down. We know reviewing your utilities can be time consuming, so we\u2019ve\u00a0pulled together <a href=\"https:\/\/www.originenergy.com.au\/blog\/choosing-the-best-origin-energy-plan\/\" target=\"_blank\" rel=\"noreferrer noopener\">a handy checklist<\/a> to help guide you through finding the right plan for you, and you can easily update your plan online.\u00a0<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to renew your energy plan online\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/4Xa1Kz-3E4U?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">8. Submit a meter read to check your costs<\/h2>\n\n\n\n<p>Wondering how you\u2019re tracking with your energy usage and costs? Here\u2019s how you can submit a self-meter read and check.\u00a0<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to submit a self-meter read to check your energy costs\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/xD9jqb_6MaI?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">9. Update your details<\/h2>\n\n\n\n<p>Updating your contact details, postal address and email is easy via My Account and the Origin app, just follow our step-by-step instructions below.\u00a0<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to update your contact details\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/owUq-uouIZQ?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">10. Need more support?<\/h2>\n\n\n\n<p>Our <a href=\"https:\/\/www.originenergy.com.au\/help-support\">Help &amp; Support <\/a>section has hundreds of articles to help answer your energy account and billing questions. We\u2019ve also got loads of great <a href=\"https:\/\/www.originenergy.com.au\/blog\/tag\/energy-efficiency\/\">energy-saving tips<\/a> and tricks on <a href=\"https:\/\/www.originenergy.com.au\/blog\/\">our blog<\/a>. Still need a helping hand? Send our friendly team an email via <a href=\"mailto:hello@origin.com.au\" target=\"_blank\" rel=\"noreferrer noopener\">hello@origin.com.au.<\/a> &nbsp;<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.originenergy.com.au\/my\/\">Log in to My Account<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>My Account and the Origin app make managing your energy account easy. Skip the queue and see how you can manage your energy&nbsp;online.<\/p>\n","protected":false},"featured_media":21896,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[105],"tags":[48,97],"oe_author":[],"class_list":["post-21758","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-at-home","tag-customer","tag-my-account"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.originenergy.com.au\/blog\/wp-json\/wp\/v2\/posts\/21758","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.originenergy.com.au\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.originenergy.com.au\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.originenergy.com.au\/blog\/wp-json\/wp\/v2\/users\/38"}],"replies":[{"embeddable":true,"href":"https:\/\/www.originenergy.com.au\/blog\/wp-json\/wp\/v2\/comments?post=21758"}],"version-history":[{"count":1,"href":"https:\/\/www.originenergy.com.au\/blog\/wp-json\/wp\/v2\/posts\/21758\/revisions"}],"predecessor-version":[{"id":22797,"href":"https:\/\/www.originenergy.com.au\/blog\/wp-json\/wp\/v2\/posts\/21758\/revisions\/22797"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.originenergy.com.au\/blog\/wp-json\/wp\/v2\/media\/21896"}],"wp:attachment":[{"href":"https:\/\/www.originenergy.com.au\/blog\/wp-json\/wp\/v2\/media?parent=21758"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.originenergy.com.au\/blog\/wp-json\/wp\/v2\/categories?post=21758"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.originenergy.com.au\/blog\/wp-json\/wp\/v2\/tags?post=21758"},{"taxonomy":"oe_author","embeddable":true,"href":"https:\/\/www.originenergy.com.au\/blog\/wp-json\/wp\/v2\/oe_author?post=21758"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}